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Reyolk

A small service business should run from one screen.

Most owners run seven apps and six chat inboxes, and type the same customer into each of them. Reyolk puts the whole business on one record and lets AI do the work, while the owner chooses what needs approval.

The message is the start of the work.

A late reply loses a booking. A wrong price loses the margin. A missed follow-up loses the customer. Reyolk keeps the conversation, the rules, the approval and the outcome in one loop.

Conversation
A customer's message, on any channel, becomes a request Reyolk can act on: the service, the quantity, the place and the time, beside the customer's history.
Rules
Prices, free time, staff skills, travel zones and policies come from the business's own setup. Reyolk checks them before it promises anything and again before anything is sent.
Approval
Each action follows the owner's rule for it: it runs automatically, waits for approval, or stays with the owner. The rule can loosen as trust builds.
Outcome
The booking, the job sheet, the invoice, the payment and the next follow-up stay on the same record, so the next decision starts from what actually happened.
CoolBreeze Aircon Services / JobsAsk⌘I
Marcus OngMarcus OngRepliedWhatsApp · +65 9876 5432 · Tampines

Fri 2 Oct

Marcus Ong

Hi, can I get my 4 aircon units serviced this Saturday morning?

9:41 am

Hi Marcus! Saturday 11:00 am is free. Servicing 4 units comes to S$140.00 and takes about 2 h 15 min. Muthu will be there. See you then!

9:42 am · Reyolk

Marcus Ong wants a bookingGeneral Servicing · 4 units · Sat 3 Oct, 11:00 amBooked
Technician
Muthu Kumar
Price
S$140.00 · 4 units at S$35, the 4-unit rate
Added and sentNot now
JobsMon 28 Sep to Sun 4 Oct
Mon28Tue29Wed30Thu1Fri2Sat3Sun4
MKMuthu KumarGeneral Servicing, Chemical Wash +1LJLim Wei JieGeneral Servicing, Chemical Wash +2
9 am11 am1 pm3 pm
Booked Seet Kwok Wah9:00 am–10:15 am
Booked Marcus Ong11:00 am–1:15 pmGeneral Servicing · 4 units
Booked Ng Boon Keong10:30 am–12:00 pm
Booked Kelvin Chua1:30 pm–3:00 pm
Booked for Marcus Ong. Reminder goes out Fri 2 Oct, 11:00 am.
One press books the job with a technician who is free, sends the confirmation and sets the reminder.

Useful to a first-time owner. Inspectable by an experienced operator.

An owner does not need to know which report to run or which filter to build. They ask Reyolk who has not paid, which quotes are waiting or what is booked next week, and the answer comes from their own records with the actions it suggests. The same facts sit behind the simple answer and the detailed view.

  • Values come from records. Prices, slots, totals and policies are worked out by the business's own rules; the model writes the words around them.
  • The owner sets the authority. Every customer-facing and financial action has a visible approval rule, and every run is in the activity log.
  • Trust is earned. Reyolk offers to run an action automatically only after the owner has approved it unchanged, and hands it back when a run fails.
  • Simple first, inspectable always. A first-time owner just asks. An experienced operator can open the sources, the rules and the history behind every answer.
  • One record. The inbox, the calendar, the money, the website and the leads read and write the same business, so nothing is typed twice.

Ask Reyolk: the owner asks which quotes have had no reply for a week. Reyolk lists three quotations worth S$1,140.00 from the business's records. Asked to follow up on all three, it prepares three follow-ups that wait in Today for approval.

Ask in plain words. The answer comes from the business's own quotations, and each follow-up waits for the owner's approval.

The AI does the work. The owner sets the rules.

Owners start with every customer action waiting for them. When an action has been approved unchanged often enough, Reyolk offers to run it, and a failed run puts it back in the owner's hands. Autonomy grows only as fast as the owner's trust.

The Approval rules screen. Reply to customers runs automatically; booking appointments and sending quotations wait for approval. For quotations, Reyolk shows the last 30 days and offers to run it automatically because the owner approved the last 10 without changes.

What Reyolk does today, and what comes next.

Available now

  • One inbox for WhatsApp, Instagram, Messenger, Telegram, Gmail and website forms
  • Replies drafted from your records, sent automatically only when every fact is grounded
  • The Playground, where owners practise with Reyolk and teach it answers and tone
  • Booking from the chat, a week board by staff, travel time and drag to reschedule
  • Recurring service plans and job sheets with photos that open offline
  • Quotations customers accept from a link, invoices in the business's own design
  • Stripe or bank transfer, bank statement matching, Xero and QuickBooks export
  • Seven automatic follow-ups and owner-built automations
  • Ask Reyolk: plain-language questions, reports and batch actions
  • A website with a shop, orders and the business's own domain
  • Prospects found and scored from public sources, with outreach the owner approves
  • Setup for eight trades, a document reader for price lists, and imports from 28 tools

Next to build

  • Audiences grouped by what customers actually buy and how often they return
  • Margin and capacity models that weigh a job against the rest of the week
  • Measuring which actions actually helped, not only which ones ran
  • Approval tiers set by policy across a whole team
  • Ask Reyolk from the owner's phone

The website editor on the CoolBreeze site. The owner selects the headline and moves it on the page; the service prices on the page come from the business's price list. The site is published to coolbreeze.sg.

The website reads the same record as the replies and the quotations, so a price changed once is right everywhere.