Reyolk

For teams that live in the inbox

Your customers message you.Reyolk handles what happens next.

One inbox for WhatsApp, Instagram and email. Reyolk reads each message, checks your prices and your calendar, and writes the reply. You approve it before it sends.

Every price comes from your rules, not from a model guessing

Wei Ling TanWhatsApp · +65 8123 4567OpenWei Ling Tan

Hi, do you service Tampines? I'm at Blk 512 Tampines Central 1 #11-320.

10:58

Yes, Tampines is on our Saturday route.

WhatsApp · 11:01 · You

Hi, can I book aircon servicing for 3 units this Saturday afternoon?

11:07
Message Wei
MessageStep 1 of 4

A message arrives on WhatsApp

Saturday morning, a returning customer asks for servicing. Nobody has opened the laptop yet.

A customer conversation should not just create messages. It should operate the business.

Three things, done properly

Reyolk is built for businesses where the job is won or lost in the first reply. The demo below runs the home-services template, and more templates follow.

Message inStep 1 of 3

Unified inbox

WhatsApp, Instagram, Messenger and email arrive in one place. Identities are matched across channels, so a customer who moves from Instagram to WhatsApp stays one person with one history.

  • Mdm Tan Bee ChooMdm Tan Bee ChooMaster bedroom not cold again. This Saturday?9:41 AM
  • Priya d/o RajanPriya d/o Rajansaw your story, do you do chemical wash?Yesterday
  • Nurul AisyahNurul AisyahInvoice for August servicingTue
Draft approvedStep 2 of 3

Drafts you approve

Every reply is shown with the price it used, the slots it found and the policy it applied. Each one goes out when you press send, or on its own once you decide that step is safe to run.

Draft reply

Hi Mdm Tan! Sorry to hear that. We can send a technician this Saturday 2pm–4pm to take a look. If it needs a chemical wash it's S$130 for the unit, otherwise the checkup is S$40. Ok for you?

Sat 2–4pm free · Google Calendar

Needs approvalApprove & send
Booking madeStep 3 of 3

Bookings that actually happen

An approved reply creates the appointment, assigns a technician who does that service, updates the customer record and schedules the reminder. No second system to retype it into.

  • BookedSat 6 Sep2–4pm, Tampines
  • TechnicianJamalservicing, free 2pm
  • PipelineS$130chemical wash, pending
  • ReminderFri 6pmWhatsApp, automatic

Where your customers already message you

WhatsApp BusinessGmailInstagramFacebook MessengerTelegramWebsite

Channels

One inbox, one person, one history

WhatsApp, Instagram, Messenger, email and the booking form on your website land in the same queue, each thread carrying the channel it came from. The same customer on two channels is one record, not two.

  • Channel colours kept, so a thread reads at a glance
  • Drafts, escalations and bookings marked per thread
  • Enquiries from the website Reyolk builds arrive here too
  • Your existing WhatsApp number stays yours
Inbox6 shown
Search conversations
Mdm Tan Bee ChooMdm Tan Bee ChooHi, aircon in the master bedroom not cold again. Can someone come take a look this Saturday? Blk 421 Tampines St 419:41 AMNeeds approvalNew
Marcus LimMarcus LimCan quote for 5 units? Office at Ubi, all cassette type9:12 AMNew
Priya d/o RajanPriya d/o Rajansaw your story, do you do chemical wash?YesterdayNeeds approval
Daniel OngDaniel OngOk can, Thursday 10am confirm. Blk 88 Bedok Nth Ave 4, #03-88Yesterday
Nurul AisyahNurul AisyahInvoice for August servicing · 4 units × S$50Tue
Kelvin ChuaKelvin ChuaThanks bro, blowing cold already28 AugResolved

A customer who moves from Instagram to WhatsApp stays one person with one history.

Records

The customer record updates itself

Contact details, units serviced, addresses, past jobs and expected revenue are written from the conversation as it happens. The CRM writes itself as you work.

  • One contact across WhatsApp, Instagram and email
  • Job history and lifetime value kept current
  • Follow-ups scheduled from the job, not from memory
Mdm Tan Bee Choo

Mdm Tan Bee Choo

+65 9123 4567 · Blk 421 Tampines St 41, #07-123

Customer since Jun 2025

Lifetime

S$430

Jobs

3

Units

3

Send reminder, Fri 5 Sep, before Sat 2pm checkup

Needs approval

History

6 SepCheckup · master bedroom · TampinesBooked
14 MarChemical wash ×1 · TampinesS$130Delivered
9 Nov 25General servicing ×3 · TampinesS$150Delivered
21 Jun 25General servicing ×3 · TampinesS$150Delivered
12 Jun 25First contact via WhatsApp

Units

Master bedroomDaikin FTKF35Mar 2026
Bedroom 2Daikin FTKF25Mar 2026
Living roomMitsubishi MSY-GN18Nov 2025

Tampines · 12 min from the Bedok job before it

Scheduling

Slots offered are slots you can keep

Availability is read from the real day: who is qualified for the service, where they already are, and how long the job takes. The reply offers two windows that survive contact with Saturday.

  • Technician skills and working hours respected
  • Bookings, reassignments and reminders in one place
  • A confirmed slot writes the job, not a note to self
September 20264 technicians
Mon1Tue2Wed3Thu4Fri5Sat6
8 AM9101112 PM123456 PM
Jamal IsmailJamalservicing
Siti NurhalizaSitichemical wash
Lim Wei JieLimgas & repair
Kumar RajKumarinstallation
Kelvin Chua9–11am · servicing ×4 · Bedok
Travel · 45 min
PendingTan Bee Choo2–4pm · checkup · Tampines
Marcus Lim8.30–10.30am · chemical wash, Ubi
Travel · 45 min
Daniel Ong1.30–3.30pm · gas top-up R32 · Bedok
Jason Koh9.30–11.30am · gas top-up · Clementi
Travel · 45 min
Jamal Ismail2.30–4.30pm · compressor · Jurong
Mrs Vasanthi10am–12.30pm · fan coil replacement · Serangoon
Travel · 45 min
Nurul Aisyah3–5pm · servicing ×3 · Queenstown

Only technicians qualified for the service are offered, and the travel between jobs is left in the day.

Control

Approval is a setting, not a wall

Start with every outbound action queued for review. Once a step earns your trust, whether that is a booking or a quote under a threshold, let it run on its own. Anything you mark as manual stays yours to send.

  • Per-action permissions with value thresholds
  • Unusual requests escalated to a person
  • Every executed action written to an audit log
PermissionsCoolserve Aircon

Reyolk may:

Answer FAQsAutomatically
Quote configured pricesS$60/unit servicingAutomatically
Book appointmentsAutomatically
Reschedule appointmentsAutomatically
Quote above S$1,000Ask first
Offer discountsAsk first
Issue refundsNever

Anything set to ask first waits in the inbox as a draft. Every action that does run is written to the audit log.

Prospecting

The customers who have not messaged yet

The same system, looking outward. From the business profile you filled in at setup, Reyolk finds companies that fit, shows you why with the sources, and ranks them. You decide who to call, and you make the call.

  • Scored by rules on fit, spend, timing and reach
  • Every claim carries its source, excerpt and date
  • Reyolk proposes; you choose who to approach

Bedok Vista Residences

Bedok Nth Ave 1 · 4 blocks, 1,042 units · TOP Oct 2026

ProposedRank 1 of 12 this week

Fit 82 / 100

New handover in your service area, with the servicing contract for common-area units usually tendered before residents move in.

Score breakdown and context
Profile match
27 / 30
Spend signal
20 / 25
Timing
24 / 25
Reachability, no direct line published, office number only
11 / 20

Likely contact: Facilities manager, through the managing agent's office

Sources

Company page28 Aug

Estate office lists four blocks and 1,042 units, handover from October 2026.

News21 Aug

Developer tells buyers handover has been brought forward to October.

Instagram14 Aug

Managing agent posting fit-out progress from the site this month.

Add to pipelineNot a fit

Website

A website you can shape without leaving your business

Start with your business details. Rearrange sections, edit the wording and preview your site before publishing. Services, prices and hours stay connected to your business record.

  • Rearrange sections and edit the wording before you publish
  • Services, prices, hours and policies continue to read from your record
  • Preview your draft, then publish to your own address

The Reyolk website editor: edit a heading and compare the page at each device size.

Pricing

Prices in Singapore dollars. Annual billing takes two months off. Channel fees charged by WhatsApp are billed by Meta, not by us.

Starter

One person answering everything, with help.

S$79/ month

per month, billed monthly

  • WhatsApp Business and email
  • AI drafts with approval on every send
  • Services, pricing rules and business hours
  • Up to 500 conversations a month
  • 2 seats
Start with Starter

Professional

Most chosen

A small team with a calendar to keep full.

S$199/ month

per month, billed monthly

  • Everything in Starter
  • Instagram and Facebook Messenger
  • Calendar, technician assignment and reminders
  • Quotations, follow-ups and pipeline
  • Per-action auto-approval with thresholds
  • Up to 3,000 conversations a month
Try the demo

Enterprise

Several locations, several teams, one set of rules.

Custom

scoped with you

  • Everything in Professional
  • Multiple locations and teams
  • Custom channels and integrations
  • Audit export and retention controls
  • Dedicated onboarding and support
Talk to us

Add a website

Reyolk hosts your site, writes every page from the same record your replies come from, and gives you an editor to arrange the blocks, pages and menu. Higher plans add your own domain, promotion pages, and a shop with products, cart, checkout and orders in your inbox.

fromS$29.00

per month, billed with your plan

Common questions

Anything else, send us a message. We answer with a person.

Does Reyolk message customers on its own?

When you let it. Every outbound action starts behind an approval gate, and you turn individual actions loose one at a time. Refunds and anything you mark as manual stay yours to send.

Where do the prices come from?

From a pricing engine you configure: services, unit tiers, add-ons and travel. The model is given the number and writes the sentence around it. If a job needs a site visit to price, the draft says so instead of quoting.

Which channels work today?

WhatsApp Business, Instagram, Facebook Messenger, Gmail and the enquiry form on your website, all in one inbox. You keep your existing WhatsApp number.

Do I need a website?

Reyolk builds you one. It writes the pages from your services, prices, hours and policies, publishes them on your own address, and sends every booking and enquiry to the same inbox as WhatsApp. Change a price in Business setup and the site says the new price, along with the reply and the quotation. If you already have a site, keep it and connect its enquiry form instead.

What happens with a request outside the rules?

Reyolk hands it to a person. It marks the conversation for you, says what it needs from you, and leaves the thread where you can see it.

Do my staff have to learn a new system?

They read a thread and press one of three buttons. The setup work (services, hours, technicians, policies) is done once, and the walkthrough does it with you when you sign up.

Can Reyolk find new customers for me?

It proposes them. From the business profile you set up, Reyolk ranks companies that fit, each with a score and the evidence behind it: the claim, the source, the excerpt and the date. You decide who to approach, and you approach them yourself.

How long does setup take?

Most aircon businesses are answering real messages within a week. The slow part is writing down prices and policies that currently live in someone's head.